Contact Support
The fastest way to reach us is by email. Include the email address on your GlowUp account, the device you are using, and a short description of what happened.
Send support requests, bug reports, account questions, and product feedback to support@theglowupapp.fit.
Email SupportAccounts and Data
GlowUp includes in-app account deletion from Settings. If you cannot access your account or need help with a privacy-related request, contact us from the email address connected to your account when possible.
For more detail on how GlowUp handles data, read the Privacy Policy.
Subscriptions and Billing
GlowUp subscriptions are handled through Apple's App Store. You can manage or cancel your subscription in your Apple account subscription settings. Refund requests are handled by Apple under Apple's policies.
If your purchase does not activate correctly in GlowUp, email us with your account email and a brief description of the issue.
Legal
Review GlowUp's Terms of Use and Privacy Policy for service, subscription, and privacy details.